1. Introduction

This Privacy Policy details the framework under which Caller.ee, a registered brand owned and operated by sumgrey, an entity incorporated under the laws of Estonia ("Company", "we", "us", or "our"), collects, utilizes, manages, safeguards, and disseminates the personal, aggregate, and operational data generated, accumulated, or transmitted through your access, interaction, or utilization of our call transcription, analysis, and dashboard services.

2. Data Collection and Modalities

Upon the initiation of our services, we systematically collect heterogeneous data sets, including but not limited to: account registration paradigms structured via third-party authentication infrastructure (namely Clerk), operational audio streams designated for transcription processing, and ambient telemetry regarding your navigation and systemic interaction with our platform. The ingestion mechanisms are algorithmically designed to interface exclusively with encrypted transport layers.

3. Sub-Processors and Data Processing Pipeline

Your data is routed meticulously through an advanced triad of computational and storage subprocessors. Audio nomenclature and phonetic structures are temporarily transmitted to AssemblyAI and DeepSeek ecosystems for asynchronous transcription and deep semantic/sentiment parsing. Subsequent derived data matrices are permanently committed to secure, redundant storage clusters maintained by Convex, strictly located within the jurisdictional boundaries of the United States.

4. Retention Paradigms and User Execution Rights

In strict adherence with comprehensive, cross-jurisdictional compliance protocols, users reserve the explicit right to demand cryptographic eradication of their associated data matrices. However, aggregate, non-personally identifiable heuristic derivatives employed to perpetually train and optimize the overarching artificial intelligence models may be sequestered indefinitely, divorced entirely of their original identifying nomenclature.